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Web Development Team Lead

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Competition Number: J0324-0291
Position Title: Web Development Team Lead
Position Number (Final): 00507005
Employee Group: Support Staff - USW Local 2010
Job Category: Library
Department or Area: Library System
Location: Kingston, Ontario, Canada (Hybrid)
Salary: $71,767.00 - $89,050.00/Year
Hours per Week: 35
Job Type: Permanent (Continuing)
Shift: 7 Monday - Friday
Number Of Positions: 1
Date Posted: March 28, 2024
Closing Date: April 18, 2024

COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview
Reporting to the Head, Digital Initiatives and Open Scholarship (DIOS), Queen's University Library, the Web Development Team Lead plays a key role in strategic planning, development, and management of the Library's technology infrastructure, and has primary responsibility for the ongoing development of the Library's web presence. Provides administration, maintenance, assessment and development of the Library's web publishing infrastructure. Plays a key role in supporting a variety of Library information management systems, including the integrated library system, the Archives collection management system, the digital asset management system, institutional repository, and other internally and externally hosted software used to provide access to Library resources. Leads and supervises staff involved in the technical design, execution and ongoing support of Library web applications and information systems.

This position facilitates the development and integration of Library information systems with other relevant technology, learning, research and administrative systems at Queen's and beyond by working collaboratively with colleagues at Queen's and other institutions. In consultation with Head DIOS and other stakeholders, leads the application of Queen's enterprise tools to support information management in the library. Consults and collaborates with all staff across the Library system, promoting the vision of a team-based learning organization. Leads skills development and application of analytics and usability testing as foundations for evidence-based web and application development. Applies expertise to contribute to library-wide projects and skills development, and assessment of services and technology tools.

This position is eligible for a hybrid work arrangement.This positon provides expert advice, guidance, and consultation on significant projects relating to websites, web applications, core operations, services, and repositories. This position develops, recommends, and implements strategic plans, and provides project management on web development projects. This position oversees the adminstration of websites and website software. This position coordinates content revisions for major systems, and plans and implements security protocols and frameworks. This position also directs, allocates, and supervises the work of other staff.

Job Description

What you will do

  • Provides expert advice, guidance, and consultation on significant projects relating to websites, web applications, core operations, services, and repositories.
  • Develops, recommends and implements strategic plans for web development projects.
  • Provides project management on web development projects.
  • Develops and maintains strategic relationships with other departments and/or stakeholders.
  • Oversees the adminstration of websites and website software.
  • Coordinates content revisions for major systems.
  • Plans and implements security protocols and frameworks.
  • Oversees and maintains backup systems.
  • Directs, allocates, and supervises the work of other staff.
  • Recommends, establishes and implements web development policies and procedures.
  • Prepares documentation for internal training.
  • Other duties as required in support of the department and/or unit.
Required Education
  • Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
    • in computer science preferred.
Required Experience
  • More than 3 years and up to and including 5 years of experience.
    • Experience working at a post-secondary education institution considered an asset.
    • Experience in general IT infrastructure with a focus on installation, configuration, and maintenance of IT systems software and hardware considered an asset.
    • Experience in planning and/or managing projects considered an asset.
    • Experience in web design and website content development and management tools considered an asset (e.g., DreamWeaver, FrontPage, etc.).
    • Experience with scripting languages considered an asset (e.g., HTML, CSS, PHP, Javascript, maxscript, mel, etc.).
    • Experience with software protocols considered an asset (e.g., Active Directory, Domain Controller Administration, LDAP, Shibboleth, etc.).
    • Experience in cloud computing environment considered an asset (e.g., Platform-as-a-service (PAAS), Infrastructure-as-a-service (IAAS), Software-as-a-service (SAAS), etc.).
    • Experience in developing and/or maintaining Enterprise Systems considered an asset.
    • Experience with assessing emerging trends, technologies, electronic platforms and potential digital business opportunities considered an asset (e.g., social media, etc.).
    • Experience delivering career coaching considered an asset.
Required Licenses and Certifications
  • A PMP (Project Management Professional) certification considered an asset.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
  • Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
  • Provide expert advice, guidance and consultation on highly complex issues and/or the where outcome may be contentious.
  • Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult.
  • Adapt messages to meet the different needs of different audiences.
  • Manage own work, train and review the work of the team to see commitments through to completion.
  • Set work priorities and direction, supporting the unit and department in achieving goals and objectives.
  • Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
  • Lead team and project meetings and develop team/unit and departmental project plans.
  • Lead procedural or technological change within a unit or across broader university functions.
  • Identify opportunities to improve the effectiveness and efficiency of work processes.
  • Anticipate complex challenges to ensure activities are completed on time.
  • Effectively leverage relevant data as input to making decisions.
  • Appropriately assess risks before making a decision.
  • Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.
  • Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.
  • Assess the suitability of job candidates and recommend the most appropriate person for hire.
  • Evaluate employee performance and decide on appropriate training, coaching and development plans to assist employees in reaching career goals.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at

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