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Human Resources

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Digital Communications Coordinator

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Competition Number: J0424-0934
Position Title: Digital Communications Coordinator
Position Number (Final): 00506130
Employee Group: Support Staff - USW Local 2010
Job Category: Communications and Marketing
Department or Area: Smith Marketing & Comm
Location: Kingston, Ontario, Canada (Hybrid)
Hours per Week: 35
Job Type: Term
Length of term: 6 months
Shift: 7 Monday - Friday
Number Of Positions: 1
Date Posted: April 25, 2024
Closing Date: May 5, 2024


COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary


A Brief Overview

This position develops communications strategies and plans that promote and profile events and programs. This position performs market research and reviews analytics and evaluates effectiveness. This position creates and releases the messaging for various media and plays a key role in the areas of writing, content development, social media and market research.

Job Description

What you will do

  • Develops communications strategies and plans that promote and profile events and programs.

  • Performs market research and reviews analytics and evaluates effectiveness.

  • Creates and releases the messaging for various media and plays a key role in the areas of writing, content development, social media and market research.

  • Recommends opportunities for potential growth in new and/or existing markets.

  • Assists in maintaining websites, which includes coordinating and implementing content and design revisions as necessary.

  • Coordinates the production of marketing materials including both print and electronic components.
  • Other duties as required in support of the department and/or unit.
Required Education
  • Four-Year Bachelor Degree or equivalent.
    Required Experience
    • More than 3 years and up to and including 5 years of experience.
      Consideration may be given to an equivalent combination of education and experience.

      Job Knowledge and Requirements
      • Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
      • Provide consultation and advice on non-straightforward and/or complex issues.

      • Interaction with others typically requires interpersonal skills and the ability to understand and influence.

      • Adapt messages to meet the needs of the intended audience.

      • Build relationships, trust and credibility.
      • Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.

      • Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.

      • Participate in project team meetings and develop individual project plans.

      • Lead procedural or technological change within a unit.
      • Identify new problems and seek information and input to fully understand the cause of problems.

      • Identify opportunities to improve the effectiveness and efficiency of work processes.

      • Draw logical conclusions and provides opinions and recommendations.
      • Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.

      • Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

      Employment Equity and Accessibility Statement

      The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

      The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

      Njoyn ATS