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Human Resources

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Program Evaluation & Student Assessment Assistant

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Competition Number: J0522-1446
Position Title: Program Evaluation & Student Assessment Assistant
Employee Group: Support Staff - USW Local 2010
Job Category: Other Professionals
Department or Area: Undergraduate Med Ed
Location: Kingston, Ontario, Canada
Salary: $43,292.00/Year
Grade: 05
Hours per Week: 35
Job Type: Permanent (Continuing)
Shift: 7 Monday - Friday
Number Of Positions: 1
Date Posted: September 23, 2022
Closing Date: October 6, 2022

COVID 19 On-Campus Requirements

The Queen’s University Policy Regarding Mandatory Vaccination Requirements for In-person University Activities requires ALL Community Members, including employees, to be Fully Vaccinated against COVID-19 prior to participating in any In-person University Activities. This is a condition of employment for all employees who are required to attend University Property to perform their employment responsibilities. Individuals who cannot be vaccinated due to substantiated grounds (medical and other protected grounds under the Ontario Human Rights Code) may ask the University to validate the exemption and request an accommodation for these rare circumstances. If approved, they will be subject to additional health and safety measures.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary


A Brief Overview
This position acts as a first point of contact and answers, redirects, or escalates program administration questions from faculty, staff, parents and/or students. This position provides administrative support including scheduling, meeting coordination, preparing agendas, minutes, data entry, filing, reception, mail distribution, printing and distributing materials, updating directories and/or maintaining office supplies. This position generates a variety of program documents including reports, agendas, meeting minutes, letters of permissions and/or correspondence. This position also assists with planning program events.

Job Description

What you will do

  • Acts as a first point of contact and answers, redirects, or escalates program administration questions from faculty, staff, parents and/or students.

  • Provides administrative support including scheduling, meeting coordination, preparing agendas, minutes, data entry, filing, reception, mail distribution, printing and distributing materials, updating directories and/or maintaining office supplies.

  • Generates a variety of program documents including reports, agendas, meeting minutes, letters of permissions and/or correspondence.

  • Supports the exam process through scheduling, arranging accommodations, securing and setting up rooms, providing supplies, using grading software, scheduling proctors and/or submitting final grades.

  • Records and follows-up on the collection and/or distribution of evaluations.

  • Assists with planning and/or executing of events including learning events, seminars, academic sessions, training sessions, conferences, video-conferencing rounds, orientations, parties, and/ or retreats.

  • Performs accounting and bookkeeping activities including invoicing, expenses, accounts payable, deposits, accounts receivable, and reconciliations.

  • Provides administrative support for IT functions including requesting computers, email accounts, and IT services.

  • Acts as the first point of contact for troubleshooting audio visual issues.

  • Maintains and updates department website and/or community website.
Required Education
  • Two-Year Community College Diploma.
    Required Experience
    • More than 1 year and up to and including 2 years of experience.
      Job Knowledge and Requirements
      • Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or work experience.
      • Provide information that requires technical or administrative explanation or interpretation.

      • Attempts to resolve a difficult or challenging interpersonal situation, or overcome resistance to gain cooperation, before referring to others.
      • Manage own work effectively and follows through on commitments, using the available resources.

      • May distribute work to deliver objectives on time and to the highest standard and help others access resources to support goal achievement.
      • Resolve recurring problems and situations using established procedure and guidelines.

      • Bring forward problems, obstacles or challenges to work completion in a timely manners so deadlines continue to be met.

      • Break down concrete issues into parts and selects best solution from clear alternatives and past practices.
      • Acknowledge and respect diverse cultural traditions and beliefs.

      • Question attitudes, comments and behaviours which are discriminatory and seeks out appropriate resources to remove these from the workplace.

      Employment Equity and Accessibility Statement

      The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

      The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

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